
PAMELA SCHULZ
RESUME
Professional
info
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Cruise Hostess and retail assistant in Australia
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Tour Guide and Hotel Reservations Agent in Chile
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Travel assistant and digital Journalist in Germany
Work
experience
Beauty Consultant. Clarins. David Jones. Sydney, Australia
2018 - 2019
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Selling fragances utilising a range of selling techniques through the application of product knowledge, positive customer interactions, selling of benefits and closing of sales
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Taking cash and credit card payments and entering them in register
Lingerie Consultant. David Jones. Sydney, Australia.
2016 - 2018
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Guiding and recommending lingerie to customers matching with their personality
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Taking cash and credit card payments and entering them in register
Cruise Hostess. Intercruises Shoreside & Port Services. Sydney, Australia.
2016 - 2017
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Greeting passengers and deliver forms
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Answering inquiries to guests of Royal Caribbean Cruise Line and Celebrity Cruises
Tour Guide. CL Mundo, Trails of Chile, Travelart, Azimut, Senderos Nativos, Andes Nativa, Cono Sur, Trips Southamerica, Milodón and Abercrombie & Kent. Chile
2014 - 2016
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Giving talks about the culture, language and history of Chile
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Effectively communicated with clients in German and English
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Dealing with complaints, logistic and organisational problems
Hotel Reservations Agent, Hacienda Tres Lagos. Chile
2014
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Responsible for Sales and Marketing
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Helping guests find the right accommodations to fit their needs
Tour guide for german speakers. Travelart, Akorn Destination Management, South American Tours, Turistour, Protours, Sportstour, Andes Nativa and Metropolitan Touring. Chile
2011 – 2013
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Guiding of different types of complete tours, city walks, wine tours, beach tours and museum tours
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Assisting passengers at Hotels and Airport
Journalist, Deutsche Welle online, Bonn, Germany
2008 - 2011
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Writing articles in Spanish that later were published on the website dw-world.de
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Conducting interviews in person and over the phone
Kids entertainer. Fun Promotion. Bielefeld, Germany.
2010 - 2011
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Face painter for kids
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Assembling and mounting attractions throughout Germany
Hostess. Xerox. Dusseldorf, Germany.
2008
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Guiding visitors in the International Fair of Printing and Media
Retail assistant. Galeria Kaufhof. Cologne, Germany.
2007
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Serve customers and organize stock
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Answer queries from customers
Christmas Shop Assistant. Galeria Kaufhof. Cologne, Germany.
2006
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Worked as a positive and hardworking team member in the busy shopping center
Travel assistant. FIFA. Cologne, Germany.
2006
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Assisting visitors in transfers and city tours during World Cup 2006
Journalist. Panamerica. Berlin, Germany.
2003 - 2004
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Writing cultural articles and helping with Photoshop
Marketing Assistant. Das Orakel von Berlin. Berlin, Germany.
2002 - 2003
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Visualization of color theories in artistic and urban project Das Orakel von Berlin
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Receiving visitors in events and art exhibitions
Skills
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Huge knowledge of working abroad
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Ability to relate with peoples of varied cultures
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Hard working, self-motivated and flexible
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Proficient with MS Office applications
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Communication and customer service skills to deal with clients and keep them happy
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Hard working, self motivated and flexible
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Ready and able to work individually or within a team environment.
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Photoshop
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Power Point
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Wix
Languages
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Spanish
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German
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English
Education
Pacific Training Group. Sydney, Australia.
2019
Advanced Diploma of Hospitality Management
Pacific Training Group .Sydney, Australia.
2018
Diploma of Hospitality Management
Academies Australasia Institute. Sydney, Australia.
2017
Diploma of Travel and Tourism
Academies Australasia Institute .Sydney, Australia.
2017
Certificate III in Travel
Professional Institute of Communication Arts and Sciences. Santiago de Chile.
1989 - 1994
Bachelor’s degree in Communications